NLP Customer Service

This course will help participants understand the principles of NLP and how they enhance the selling and buying experience.
They will be able to utilize tools, NLP sales techniques and models for developing enhanced rapport with buyers, truly understanding the client’s needs and making it easy to sell to them.

Designed for:
NLP sales training is ideal for those with some experience of selling and who want to take their skills to an advanced level to achieve greater success with relative ease. We are also able to provide bespoke NLP training courses to meet your specific needs.

Duration: 1 day / 08 hours

By the end of this course, learners will be able to:

  • Understood that buyers buy emotionally as well as logically
  • Applied NLP sales techniques to build rapport and connect with buyers at a deeper and personal level
  • Recognized some of the thinking and language patterns that make each individual unique
  • Identified each buyer’s individual buying map
  • Tailored their sales approach to the individual buyer’s style and talk in their language
  • Understood and adopted the beliefs of sales excellence
  • Asked powerful questions to further recognize the buyer’s personal buying map
  • Applied tools and techniques to empathize with buyers – seeing things from their perspective
  • Influenced with integrity and practiced selling with NLP successfully to individuals
  • Created a personal development and action plan that will be applied back in the workplace


  • Introductory Exercise
  • Building rapport
  • The buyer’s personal buying map
  • Language styles
  • Reflection and action planning
  • Review
  • Successful sales mindset
  • Influencing and selling with integrity
  • Powerful questions – eliciting the personal buying map
  • Pulling it all together
  • Practice sessions
  • Action planning and course feedback
Interested in a training course, fill this form

*Courses can be conducted in English and/or in Arabic, or in any other language

*Courses can be attested from knowledge and Human Development Authority at nominal fees

To Book Your Seat, Please Contact

Office 235, Matloob Building, 2nd interchange, Sheikh Zayed Road, P.O. Box 211981 Dubai, UAE

Phone: +971 (4) 3791185 / +971 (4) 3791186, Fax: 04- 3791186,

Cell: +971 562738022 / +971 56 146 6094 / +971 50 714 0691