This course will develop your sensitivity to culture, diversity and multicultural societies, and improve your capacity to interact with people on multicultural issues and to explore how to take others needs into account when building relationships across the organization.
Anyone working in an international environment and willing to acquire crosscultural communication and work more efficiently with foreign counterparts
Duration: 1 day / 08 hours
By the end of this course, learners will be able to:
Design a plan to understand and built trust with others.
Create a positive environment where everyone can flourish and be successful.
Develop strategies to better the the organization’s relationship with the public.
Bridge the cultural gaps and create cultural synergy between various cultures.
Reduce the risk of cultural misunderstandings
Introduction to the concept of culture
Overview of the role of “culture” within business
Impact of culture on communication, working practices and management styles
Team development and group processes
Creating cultural synergies
Personal action plan