Anyone can be promoted to manager, but not anyone can lead.
Course Duration: 3 days / 24 hours
By the end this course participants will be able to:
- Be an active part of a learning organization
- Understand the functions of leaders
- Apply systems thinking to leadership
- Know practical methods of leadership, including change, performance, and people management
- Understand when to lead and when to manage
Office managers, administration staff who has solid experience in administration and office management
What is a Learning Organization?
Are You a Lifelong Learner?
What is Personal Mastery?
Your Personal Vision
Our Personal Vision and Our Values
Understanding Your Comfort Zone
Onboarding and Orientation
Practice One: Challenge the process.
Practice Two: Inspire a shared vision.
Practice Three: Enable others to act.
Practice Four: Model the way.
Practice Five: Encourage the heart.
Practices in Practice
The Cycle of Trust and Performance
Key Factors in Successful Change
Getting Things in Order
Time Management Tips
Directional Thinking and Consequential Thinking
The Relationship Cycle
Coaching Through Conflict
Preparing for Conflict and Managing Stress
Systematic Problem Solving
SWOT Analysis and Individual Analyses
What is Delegation?, Defining Delegation, Levels of Delegation, Delegation Case Study
Preparing for Meetings, Managing Meetings and Presentation Tips