Office Leadership Management

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Office Leadership Management

From AED3,000.00

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Description

Anyone can be promoted to manager, but not anyone can lead.

By the end this course participants will be able to:
  • Be an active part of a learning organization
  • Understand the functions of leaders
  • Apply systems thinking to leadership
  • Know practical methods of leadership, including change, performance, and people management
  • Understand when to lead and when to manage
Designed for:

Office managers, Administration Manager who has solid experience in administration and office management

Course Duration: 2 days / 16 hours

Course Outline

  • What is a Learning Organization?
  • Are You a Lifelong Learner?
  • What is Personal Mastery?
  • Your Personal Vision
  • Our Personal Vision and Our Values
  • About Leadership
  • Understanding Your Comfort Zone
  • Managing Performance
  • Servant Leadership
  • How to become an effective Manager
  • Onboarding and Orientation
  • Practice One: Challenge the process.
  • Practice Two: Inspire a shared vision.
  • Practice Three: Enable others to act.
  • Image Identification
  • Practice Four: Model the way.
  • Practice Five: Encourage the heart.
  • Practices in Practice
  • The Cycle of Trust and Performance
  • Trust Exercise
  • About Change
  • Making Connections
  • Key Factors in Successful Change
  • Getting Things in Order
  • Time Management Tips
  • Directional Thinking and Consequential Thinking
  • Ethics 101
  • The Relationship Cycle
  • Coaching Through Conflict
  • Preparing for Conflict and Managing Stress
  • Systematic Problem Solving
  • Personal Problems
  • SWOT Analysis and Individual Analyses
  • What is Delegation?, Defining Delegation, Levels of Delegation, Delegation Case Study
  • Feedback Techniques
  • Preparing for Meetings, Managing Meetings and Presentation Tips

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